FAQ

What is kash collections?

kash collections is an original art and gift shop curated by a Texan in Delaware. We're known for adding cute dots and swiggles to our watercolor portraits and greeting cards. 

We offer unique cards, prints, handcrafted accessories, stickers, and more!

 

I want something custom! How do I do that? How much does it cost?

For custom artwork, please fill out the form on the Custom Art page or email art@originalkashcollections.com. Starting prices are listed on the Custom Art page.

There are a few factors that go into the pricing of a piece:

  • What do you want your painting to be of?
  • Do you have the photo you want replicated?
  • What size? People tend to get 5x7 or 8x10.
  • Will you need shipping or will you pick up your order in Dover?

 

Shipping and Fulfillment

Within 10 business days unless it's a pre-order item. Custom orders take roughly 4-6 weeks after payment. If you need your painting by a specific date, please provide at least a two week heads up or a rush fee at our discretion will be applied.

Once your order is taken USPS, we are no longer responsible for any shipping issues. We are not responsible for lost or stolen packages. You will receive an email confirmation with a tracking number when your order ships. Please check that your shipping/billing addresses are correct!

 

What is your Return Policy?

No refunds or exchanges for custom orders. Thank you for understanding the time, supplies, and energy that goes into all custom paintings. 

Want to return something else? Unfortunately, our contract and policies state all sales are final with no refunds or exchanges. For certain circumstances, store credit may be available.

 

Where can I see your Policies?

Visit the bottom of any page of our website for links to the Refund Policy, Shipping Policy, and Terms of Service.