FAQ
What is KASH Collections?
KASH Collections is an original art and gift shop curated by a Texan in Delaware. We're known for adding cute dots and swiggles to our custom portraits, wholesale products, and gifts for all!
I want something custom. How do I do that? How much does it cost?
We're known for our stunning watercolor portraits of your home or favorite place. Please fill out the form on the Custom Art page or email art@originalkashcollections.com.
CUSTOM ORDER IDEAS + PROJECTS WE WANT TO DO:
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Wedding party proposals (paper, boxes, the gifts, etc.)
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Collage of Us: give me 10-ish things that represent your relationship
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Your first home, family home, or any home that means something to you
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The place you got engaged, your wedding venue
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A bouquet of your kids’ birth flowers, your wedding bouquet, you + your partner’s birth flowers
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Other wedding details like posters, seating charts, napkins, koozies, etc.
Shipping and Fulfillment
Within 10 business days unless it's a pre-order item. Custom orders take roughly 4-6 weeks after payment. If you need your painting by a specific date, please provide at least a two week heads up or a rush fee at our discretion will be applied.
Once your order is taken USPS, we are no longer responsible for any shipping issues. We are not responsible for lost or stolen packages. You will receive an email confirmation with a tracking number when your order ships. Please check that your shipping/billing addresses are correct!
What is your Return Policy?
No refunds or exchanges for custom orders. Thank you for understanding the time, supplies, and energy that goes into all custom paintings.
Want to return something else? Unfortunately, our contract and policies state all sales are final with no refunds or exchanges. For certain circumstances, store credit may be available.
Where can I see your Policies?
Visit the bottom of any page of our website for links to the Refund Policy, Shipping Policy, and Terms of Service.
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