FAQ

woman sitting on ground with small paintings

What is kash collections?

kash collections is an original art and gift shop in Delaware known for watercolor paintings and cute cards with perfectly imperfect linework. Every original is made-to-order and unique in its own way. Every fine art print is on high quality smooth matte paper. kash has expanded to sell gifts and accessories!

A lot of heart goes into creating your original kash collection.

 

How do I consult with you for custom artwork? How much does it cost?

For custom artwork, please fill out the form on the Pricing and Contact page

There are a few factors that go into the pricing of a piece.

  • What do you want your painting to be of?
  • Do you have a reference photo?
  • What size? People tend to get 5x7 or 8x10.
  • Will your painting need to be framed?
  • Will you need shipping or will you pick up your order in Dover?

 

How long until I receive my paintings? 

Full payment is required before kash can start painting. You can expect paintings to be ready for shipping or pick up within 4 to 6 weeks. If there are any delays in the process, you will be notified. 

If you need your painting by a specific date, please provide at least a two week heads up or a rush fee at kash's discretion will be applied.

 

If it takes about 4-6 weeks for a painting, why does Checkout say I will get my order in a couple of days? 

It is an automatic setting that cannot be modified.

Unless the order is ready for shipping, everything is made-to-order. You will be contacted throughout your entire experience and given notice when your order has shipped.

 

What is your Return Policy?

Refunds and exchanges are at kash's discretion. My contract and policies state all sales are final and no refunds or exchanges will take place. Although, kash wants lots of smiles when you look at your painting or order. If you aren't satisfied when you receive a photo of it, please let us know. 

 

Where can I see your Policies?

Visit the bottom of any page of our website for links to the Refund Policy, Shipping Policy, and Terms of Service.